Merits P327 Vision Super Bariatric

Overview of the Merits P327 Vision Super Bariatric

The P327 bariatric electric wheelchair mid-wheel drive delivers outstanding maneuverability in tight, compacy spaces and a smooth, stable ride both indoors and outdoors even over rough and uneven terrain. Its high performance suspension, together with the advantages of the in-line motor technology for enhanced efficiency, torque, range and performance, make the P327 Merits electric scooter the best in its class.

• Real mid-wheel drive design for tight space maneuverability
• Duel in-line motors for enhanced efficiency, torque, range and performance
• Full front and rear suspension for easy obstacle climb and enhanced performance on varied terrain
• 12" knobby tires and optimum weight distribution provide superior traction
• Dynamic Shark fully programmable controller
• Off board charger and 4-post seat with semi-reclining backrest
• NF-22 batteries for maximum range (battery not included)
• No rear tipping on footplate standing (up to 300-lbs)
• Note: Units with seat elevator are 400 lb. weight capacity

Details and Specifications for the Merits P327 Vision Super Bariatric

    18 Month limited parts warranty on electronic controller and drive train component
    Six Month Battery Warranty

Extended Service Plans Details

• Effective date starts when product is purchased by the customer
• Contracts can only be purchased at the point of sales (can’t be purchased after the fact)
• Contracts are valid on scooter and standard power wheelchairs

Service Plan Cover Labor Costs

• During the contract period specific parts costs are covered under warranty, these parts and time periods are specified in the owner’s manual
• After parts warranty has expired there may be charges for any additional parts needed.

What is Not Covered Under War-ranty

• Any damage or issue that was caused by product misuse. Misuse is outlined in the product own-er’s manual
• Instructional use of product
• Programming to customer's needs
• Adjustments or fittings to meet customer’s needs
• Issues regarding, fabric, tires or any wear-and-tear components
• Shipping Damage or product set-up
• Batteries

Procedure for Requesting Service

• Customers should call Merits Health Products to request service at 1-800-963-7487

Information needed to process Service Call

• Model and Serial Number
• Customer’s name, address and phone number
• A detailed description of issue

• Customer should discontinue use of product immediately upon discovery of problem
• Technical service will enter all information and request a technician dispatch
• The closest technician will be contacted and given a work order to complete the repairs
• Field service jobs are typically set up in 24-48 hours of initial request
• The customer is contacted within 24hrs of the job being set-up to advise them who will be calling to schedule a home visit.
• If there is no technician in the area one will be recruited. This process can take up to 5-7 busi-ness days depending on the location.
• Upon receipt of parts the technician will con-tact the customer to set-up an appointment that.